Privacy Policy

At Whole Wood, we respect your space—and your data. This policy outlines how we handle information to provide you with the best architectural flooring experience in the Bay Area.

1. Information We Collect

When you interact with Whole Wood, we may collect:

• Direct Information: Name, email, and project details provided via our contact forms or showroom check-ins.
• Usage Data: We use Google Analytics to understand how visitors use our site, which help us optimize our inventory and service areas.
• Communication: Records of your inquiries regarding wood species, trade pricing, or inventory checks.

2. How We Use Your Data

We use your information exclusively to:

• Prepare accurate project quotes and inventory audits.
• Send relevant market updates, such as tariff alerts or warehouse specials (only if you've opted in).
• Optimize our digital experience via Google Ads and analytics.

3. Third-Party Partners

Whole Wood does not sell your data. We only share information with trusted partners necessary for our operations, such as:

• Google: For site analytics and targeted advertising based on your interests.
• Payment Processors: Secure transactions via our CardPointe terminal.
• Sanity.io: Our secure content management system.

4. Cookies & Tracking

We use cookies to remember your preferences (like your preferred showroom) and to track the effectiveness of our marketing. You can disable cookies in your browser settings, though some site features (like the showroom selector) may be affected.

5. Your Rights (CCPA)

As a California-based business, we comply with the CCPA. You have the right to request access to the data we hold or request its deletion at any time.

6. Contact Us

If you have questions about our privacy practices, please contact our San Carlos HQ: