Ownership Guide

Care & Longevity

Hardwood is a lifelong investment. Whether it's premium European Oak or classic Red Oak, beauty is preserved through proactive maintenance tailored to the Bay Area climate.

Maintenance Protocol

Routine cleaning prevents the buildup of abrasives that dull your floor’s finish. In the unique microclimates of San Francisco and Marin, consistency is key.

Daily

Microfiber dust mop to remove grit. Blot spills immediately—standing water is the enemy of wood.

Weekly

Vacuum with felt-brush head only. Ensure beater bars are turned off to prevent surface micro-scratches.

The Golden Rules

No Wet Mopping

Excess water causes swelling and cupping. Maintain a "dry" approach.

No Steam or Wax

Oil soaps leave cloudy residues on modern UV-cured finishes.

Spray the Pad

Apply pH-neutral cleaner (Bona) to the mop, never directly to the wood.

Climate Control

Keep humidity between 30%–50% to minimize expansion/contraction.

Environmental Protection

  • Felt Padding: Heavy-duty protectors on all furniture legs are mandatory.
  • Breathable Mats: Use natural fiber entryway mats. Avoid rubber backing that traps moisture.
  • UV Management: Use window coverings to prevent "sun bleaching" and uneven aging.
  • Pet & Footwear: Keep nails trimmed. Avoid high heels with worn taps or sports cleats.

Specialty Finish Specs

Standard Brands Reward, Mirage, & Most Brands
UV-Cured Urethane

Requires pH-neutral cleaners only. Durable, low-maintenance finish.

Specialty Brands Riva, Medallion, & Oil Lines
Natural Oil & Hardwax

Requires specialized soaps that replenish oil. Consult Victor or Alex for brand-specific soaps.